if you would like to return your order, please contact us to arrange this.
let us know within 14 days of receiving your order, as after that we cannot offer a refund.
returns can be sent with its original packing intact to the address below by the expiration date of 14 days from the day you send a cancellation notice to us.
39 Crosby road north waterloo L22 4QB
we are very careful when packing and delivering orders to our customers. however, if you receive damaged goods and would like a refund. please send us a photo of the order and the damage. The damaged item photo must show the damage in its entirety and not just a single detail of the damage.
if we are unable to supply you with a product because its no longer in stock or size or we cannot meet delivery date because of an error, we will inform you of this by phone call or email.
if you have already paid for your order on our website, we will refund you the full amount (including any delivery costs) within 3 working days.